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Hate returning packages? Uber will now do it for you
Uber has launched *** new way to return unwanted purchases just as the holiday season is getting started. The company announced on Wednesday that it’s expanding beyond ride sharing and food delivery services and now offering return package shipping through mail carriers through its Uber and Uber Eats app C NBC knows that the new quote return *** package feature allows customers to send up to five packages at *** time for *** $5 flat fee or three dollars for Uber one members, drivers will pick up the packages and drop them off at UPS fedex or UPS. Many people are likely to use the service since according to research from the National Retail Federation, 79% of shoppers under 30 think mail returns are somewhat or very annoying. According to an Uber press release, the quote return, *** package feature is available in nearly 5000 cities nationwide.
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Hate returning packages? Uber will now do it for you
Updated: 6:32 AM EDT Oct 6, 2023
Uber is looking to help with a much-dreaded chore: returning packages. The rideshare giant unveiled a new product update Wednesday that takes some of the pain points out of the return process, allowing users to request an Uber to specifically drop off their e-commerce packages at a local post office, FedEx or UPS outpost.The new feature is aimed at helping the large number of online shoppers who need to return purchases but hate the process of doing so. Nearly half of consumers would prefer to sit in rush-hour traffic than make a return via mail, according to a February study from the National Retail Federation (NRF) cited by Uber, with 79% of under-30 shoppers describing mail returns as “somewhat or very annoying.” But returns are an unfortunate part of consumers’ lives, with an average 16.5% of retail sales returned, the NRF reported in December. Uber’s newest tool aimed at tackling the problem is part of Uber Connect, the company’s existing service that lets users send items for day-of local delivery. With just a tap of the button in either Uber or Uber Eats, customers can now call a courier to collect as many as five pre-paid, sealed packages to be driven to the nearest needed shipping venue, be it a post office or a location for another shipper.Live tracking of couriers is also available, giving users of the service the ability to watch their package’s journey all the way to the post office. Packages sent via Uber must be valued at under $100 and weigh in at under 30 pounds, according to the company. All packages will be returned for a flat fee of $5, the company said, though Uber One members get a discount as part of their subscription benefits.
NEW YORK —
Uber is looking to help with a much-dreaded chore: returning packages.
The rideshare giant unveiled a new product update Wednesday that takes some of the pain points out of the return process, allowing users to request an Uber to specifically drop off their e-commerce packages at a local post office, FedEx or UPS outpost.
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The new feature is aimed at helping the large number of online shoppers who need to return purchases but hate the process of doing so. Nearly half of consumers would prefer to sit in rush-hour traffic than make a return via mail, according to a February study from the National Retail Federation (NRF) cited by Uber, with 79% of under-30 shoppers describing mail returns as “somewhat or very annoying.” But returns are an unfortunate part of consumers’ lives, with an average 16.5% of retail sales returned, the NRF reported in December.
Uber’s newest tool aimed at tackling the problem is part of Uber Connect, the company’s existing service that lets users send items for day-of local delivery. With just a tap of the button in either Uber or Uber Eats, customers can now call a courier to collect as many as five pre-paid, sealed packages to be driven to the nearest needed shipping venue, be it a post office or a location for another shipper.
Live tracking of couriers is also available, giving users of the service the ability to watch their package’s journey all the way to the post office.
Packages sent via Uber must be valued at under $100 and weigh in at under 30 pounds, according to the company. All packages will be returned for a flat fee of $5, the company said, though Uber One members get a discount as part of their subscription benefits.
Boston Live News